Next Experience UI domain picker issue
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08-13-2025 06:28 AM - edited 08-13-2025 07:41 AM
Hello,
I need to configure the non admin user who can view and access the domain picker tool in Next Experience UI through user role only and DO NOT add system properties [ “glide.ui.domain_reference_picker.enabled” or “gliide.ui.polaris.domain_picker.role” or” glide.ui.domain_picker.role”] OR User Preferences
I tried with "itil" & "itil" with "snc_read_only" role , but unable to view the the domain picker tool in Next Experience UI Please help to fix this issue.
Utilize User Preferences :
- Navigate to User Preferences (sys_user_preference.list).
- Create a new user preference record or modify an existing one.
- Set the Name to glide.ui.domain_reference_picker.enabled.
- Set the Value to true.
- Set the User field to the specific user or group you want to grant access to.
- Set the System field to false if you want to apply this preference only to the specified user or group.
Regards,
SR
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08-13-2025 07:50 AM
This is the only OOB property which can help you give access to domain picker.
You can specify the role in it.
I think this will be the best practice as of servicenow They have provided this system property only for the purpose that you don't need to make custom scripts for that.
If you find this helpful, mark the solution as accepted.
Thank you!
Shashank Jain
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08-20-2025 11:22 AM
Hi ,
If the solution was helpful, could you please mark it as accepted and close the thread. That will be much appreciated.
Shashank Jain