Open a new tab in workspace

Peter Xiang
Tera Expert

‎07-31-2025 02:43 AM - edited ‎07-31-2025 02:53 AM

Hi,

I want to open a new url tab in HR workspace.
SNOW OOTB have a link to open a hr task page, picture 1 is OOTB message, picture 2 is task page, but I want to user open this under new tab, like picture 3. I know OOTB have function 

g_service_catalog.openCatalogItem('sc_cat_item', g_form.getValue("sc_cat_item"), '-1', params);

but it can only open catalog item, can't custom url, do you have other ideal? thanks.

 

PeterXiang_0-1753954587303.png

PeterXiang_1-1753954642770.png

PeterXiang_2-1753954845236.png

 

 

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Ankur Bawiskar
Tera Patron
Tera Patron

‎07-31-2025 03:06 AM

@Peter Xiang 

I don't think ServiceNow workspace will allow external URL to be seen in same workspace tab.

The only way is to open in new tab.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-31-2025 06:51 AM

Hi @Peter Xiang 

External links can't be displayed within Workspace; they will open in a new browser tab instead

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