Some fields not shown until a form is saved on workspace

[jnt-cnt]

Hi all, 

I was wondering if there is a way to show all fields before the form is saved on SAM workspace?

Currently as OOTB, lets say, the general tab is not shown when creating an entitlement.

Once the form is saved, the other tabs such as general and financial are shown.

However, because I have some mandatory fields on the generals tab I would like to show the fields in the beginning when the form is created. 

Is there a method to accomplish this?
Kind Regards

[Mark Manders · Accepted solution]

Can you check on your ui policies and client scripts? They are probably hiding the fields until either some other fields are filled, or the record isn't new anymore.

[Mark Manders · Accepted solution]

Can you check on your ui policies and client scripts? They are probably hiding the fields until either some other fields are filled, or the record isn't new anymore.

[jnt-cnt · Accepted solution]

Thanks Mark,

I figured that this can be achieved by changing the script in client script "Show/Hide sections in WS"

[Annie7]

Thanks Janet, that is helpful.   I found the same before I saw your message.  

[Annie7]

Hi Janet,  may I ask if you find the solution? I am having same issue now but I did not find any UI Policies related. It seems the sections is hidden when new record is created. Thanks a lot