Theme option is not availabe on Preference Dialog

[JimMarciano]

Hi, 

After upgrade from Rome to Tokyo the Theme option is not available on preferences dialog. 

Does anyone knows what is the issue? Is it an known impact from upgrade?

[OlaN · Accepted solution]

Hi,

After upgrading, and activating the Next Experience (Polaris) the old themes are no longer available.

But there is a Dark theme OOB, and you can create new themes from this one.

You can read more on how on the Docs:

https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/administer/navigation-and-ui/c...

[JimMarciano]

Thanks OlaN,

When I activated the Dark mode the option turned visible on the dialog.

Thanks for your help.

[rushinarwade1]

Hi @OlaN, can you please tell me how can I make theme option visible in preferences section?