UI Policy on Custom configurable workspace

kushaldeepak
Tera Contributor

‎09-29-2023 03:34 AM

Hi Team,

I have created a Custom Configurable workspace through AES in Servicenow.

I am having a requirement to hide/show Section of the form on Workspace based on status of record.

I want to hide 'cloure' Section to only show when status is 'resolved'. Found one UI policy which is working on workspace view. I have created seperate view for Custom CWS now but when I am trying to create UI Policy in the Custom Application its not showing table to select.

 

kushaldeepak_1-1695983612376.png

Does this mean we can't apply UI Policy on Custom CWS or I am missing something here?

 

Regards,

Kushal Palli

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Brad Tilton
ServiceNow Employee
ServiceNow Employee

‎10-02-2023 12:25 PM

This may be a cache issue. I would clear your local cache, browser cache, and logout and back in and see if you can select your custom table from the ui policy at that point. 

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