When tried Committing an Update set, received this error. "Restricted Caller Access Privilege" error

GhitaB
Tera Contributor

GhitaB_0-1746185559112.pngGhitaB_1-1746185561412.png

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can someone help ?

1 ACCEPTED SOLUTION

@GhitaB 

correct

Please capture that RCA record in correct scope update set and then migrate again.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@GhitaB 

you captured the restricted caller record in wrong scope

once you fix that you can move them again

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

so that i need to correct the scope in update set in dev then move it again to this instance right?

 

@GhitaB 

correct

Please capture that RCA record in correct scope update set and then migrate again.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader