North Carolina User Group Meeting - Raleigh — June 8, 2016

Published on by Shobna_Prasad

We are very excited to announce the next North Carolina ServiceNow User Group meeting in Raleigh, NC!

Please join ServiceNow specialists and expert users to discuss the latest ServiceNow news and updates, along with best practice discussions and opportunities for networking with your fellow IT professionals. Special thanks in advance to our sponsor Alcor Solutions Inc.!

This session will allow users to:

Trade tips, tricks and successes around the ServiceNow platform
Hear best practices and demonstrations
Network with your fellow IT professionals

Agenda

9:00am 9:30am Registration & Check In, Breakfast

9:30am 9:45am Welcome & Introductions

9:45am 10:30am Roadmap, Ron Holton

10:30am 11:15am Engaging Stakeholders Through Request, Demand, Project, and SDLC, Nathan Bost & Glyn Tomkins, Duke

11:15am 12:00pm ITOM, Utpal Thakrar, ServiceNow

12:00pm — 12:30pm Lunch Break

12:30pm — 1:15pm Alcor Case Study

1:15pm — 1:45pm Q and A, Ron Holton

1:45pm Thank You and Closing Remarks

Parking

Hunt Library Parking Instructions: For clients holding special events at the Hunt Library we recommend your guests park in the pay lots. Poulton pay lot is across the street from the Hunt Library, and the Partners Way pay lot is down the street on Partners Way Drive north of the Hunt Library. The pay lots are $2.00/hr each partial hour and a maximum of $10.00 a day. For more information visit: http://www2.acs.ncsu.edu/trans/parking/index.html#payspaces. To make alternate parking arrangements visit, http://www2.acs.ncsu.edu/trans/parking/events.html or contact event parking Special Events Coordinator, Carl McGill at carl_mcgill@ncsu.edu or at 919-515-1600.