Hello,   I recently joined this ServiceNow Community Group and couldn't find a related LinkedIn Group. Thus, I just created a LinkedIn Group - "North Carolina ServiceNow Users Group (SNUG)." Feel free to join!    https://www.linkedin.com/groups/42828182   @Anna23 / @stevesmith  - if I am stepping on your toes and you would rather create/own the group, just let me know!   Thank you, Chris ... View more

Planning for this year's North Carolina ServiceNow User Group event is well underway. We're targeting mid-October to November 2026, but we are still looking for two things from our community to make it happen:   🏢Venue We’re seeking a customer organization that can host approximately 150 attendees to accomodate our growing community. Per SNUG guidelines, host locations must be customer organizations; partners cannot serve as hosts.    🎤 Call for Content We’re also looking for customer presenters to share real-world ServiceNow successes, lessons learned, and innovative use cases. All topic ideas are welcome! This event is about the community learning from each other's ServiceNow journeys.   Interested in hosting or presenting? Please comment below or contact Anna Kinworthy @Anna23  at anna.kinworthy@servicenow.com as soon as possible.   — Steve Smith NC ServiceNow User Group Leader ... View more

Planning is officially underway for the 2026 North Carolina SNUG, and we're currently targeting mid-October for this year's event.   Last year's gathering brought together customers from across North Carolina to learn from one another, share successes and lessons learned, and connect with peers facing many of the same challenges. We're excited to continue building on that momentum in 2026.   We're beginning to shape the agenda and would love your input. Some topics currently generating interest include: AI Control Tower & AI Governance Moveworks and the ServiceNow AI Platform Autonomous Workforce & Agentic AI Collaborative Work Management (CWM) Digital End-User Experience (DEX) We're also looking for a customer organization willing to host the event. To accommodate the growing community, we're seeking a venue that can support approximately 150 attendees. (Per SNUG guidelines, host locations must be customer organizations; partners cannot serve as hosts.)   In addition, we are seeking an event sponsor to help support food, refreshments, and attendee experiences.   And while it's still early in the planning process, we'd also love to hear from customers interested in sharing real-world experiences, lessons learned, and innovative use cases.   If you're interested in hosting, sponsoring, presenting, or simply have topic suggestions, please comment below or reach out directly to Anna Kinworthy <anna.kinworthy@servicenow.com>.   Looking forward to another great year of learning, networking, and collaboration across the North Carolina ServiceNow community!   — Steve Smith NC ServiceNow User Group Leader ... View more

Hi All,    Greetings, any planned meetup coming month (June/July) near Raleigh area.    Thanks, AshishKM  ... View more

Hello, I’ll be attending Knowledge next week and would love to connect with other SNUG members for some collaboration time. We currently use Major Incident Management within our organization and are interested in learning more about your user journey and experiences. Thanks, Daniel ... View more