Change Value based on change of another field

[govardhantv]

Hi All,

We have change table in that we have two fields ."ci "is reference field(cmdb_ci) and "type" is string with four values(standard,comprehensive,stable and delay)

,now we have a requirement that when ever type of ci is corporate then only then only in the "type "field we need to get the option "stable"other wise "type"field should populate only three dropdown values.

Warm Regards

Govardhan

[prajaktanaik]

Hi,

You can write onChange/onLoad client script and make use of removeOption method as explained in the below link:

http://wiki.servicenow.com/index.php?title=GlideForm_(g_form)#removeOption

Regards,

Prajakta

PS - Hit Like, Helpful or Correct Answer, if applicable.

[govardhantv]

i am new to java script ,and what i have tried hasn't worked can i have the code.

[prajaktanaik]

Hi,

Create an OnChange client script and give the field name as your ci field name. Write the below code:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

          return;

    }

if(newValue != 'corporate'){

g_form.removeOption('field_name_for_type', 'value of stable');

}  

}

Write the same code in onLoad CS as well.

Let me know, if this helps.

Regards,

Prajakta

PS - Hit Like, Helpful or Correct Answer, if applicable.

[govardhantv]

Hi thank you for the reply ,

but my requirement is ,when ever "ci" is corporate then only i have see the value stable in the "type"field other wise i should not see