Leverage Simple ServiceNow Agentic Workflow to Auto-Resolve Incidents

[Rajesh_Singh]

Dropped my new video : https://www.youtube.com/watch?v=HoifkkSjsE4&t=164s

Unlock the power of ServiceNow Agentic Workflow to automatically resolve incidents end-to-end. My video will guide you through the full journey—from incident creation, categorisation, and investigation to resolution. Learn how to configure trigger conditions, assign agent context, and set up natural language prompts. We demonstrate how to use the Analysis Panel and Virtual Agent for smooth interaction with AI. Notifications, user context, and manual execution are all covered in a step-by-step manner. Ideal for ServiceNow admins, developers, and support teams aiming to boost efficiency using AI.