In May we released version 25.1.0 of the Now Assist for Creator product suite.
This release includes three new generative AI skills:
Enhancements for Flow generation, and LLM training improvements for Flow and Code generation.
Application generation
A conversational application building experience. "Create an app" is a new topic in the Now Assist panel. Now Assist gathers application requirements from users and creates an application specification which is then used to generate the application. Once generated, Now Assist hands users off to App Engine Studio to make further changes and add additional features.
Application generation - quick start and prompting guide
Playbook generation
Using a workflow description, generate a Playbook outline. Convert step-by-step text descriptions to playbook stages and child activities. AI interprets text cues such as concurrency e.g. "at the same time" or "meanwhile" to build playbooks that meet complex business processes.
Catalog Item generation
Simplify Catalog Item creation by leveraging AI to generate text content and questions. AI understands question types, references and choices or uses best effort to create rich data driven Catalog Items.
Flow Generation enhancements
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| Preview and make changes to the flow by tuning the prompt before saving | Support for widely used spoke actions (including: MSTeams, Jira, Slack and more) | Retrieval Augmented Generation (RAG) to pull in customer instance specific actions and sub-flows. |
AI-powered development
Let AI translate business requirements into application features, simplifying and accelerating development on the ServiceNow Platform. Get to a first prototype quickly, by using AI to rapidly iterate on ideas using everyday business language. Developers will be more productive, and inspired by collaborating with AI.
Check out the quick release overview video below
Upgrade now!
If you have a Creator Professional Plus subscription, make sure you upgrade to (Washington Patch 3 and) version 25.1.0 of the Now Assist for Creator app to take advantage of these new generative AI features. If you don't have Creator Professional Plus, Speak to your account team today to arrange a demo or proof of concept.
