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Published on by
Ashley Snyder
Unique expert session available for LICENSED Now Assist customers. If you are actively upgrading to YP6 and have questions about the new model choices available for Now Assist Skills and Agents, register for this upcoming Genius Lounge session. We will provide an overview of the model providers available and demonstrate how to configure them from AI Control Tower and related AI admin tooling.
Session Details:
- Date & Time: August 20, 2025 at 11:00 AM EST
- Duration: 45 minutes
- Region: AMS/EMEA customers
- Led by: ServiceNow subject matter experts
Session Agenda:
- High-level Demo (20 mins) - A guided walkthrough of our model provider offerings and how to govern and deploy them through AI Control Tower, Now Assist Admin console, and Now Assist Skill Kit
- Open Q&A (20 mins) - Addressing your questions and providing clarity on specific topics of interest
- Resources Reminder (5 mins) – Guidance on next steps & helpful resources to aid your journey with our new model provider offerings
Who Should Attend? This exclusive session is designed specifically for licensed Now Assist customers (Pro Plus/Enterprise Plus) in the AMS/EMEA regions who are actively exploring or using Now Assist and custom skills, including those with varying levels of experience - whether you're still getting started or looking to expand your knowledge.
Important Details:
- Eligibility: Sessions are exclusively for Now Assist licensed (Pro Plus/Enterprise Plus) customers, including self-implementers as well as our certified partners working with licensed customers
- The intended "persona" are AI stewards/practitioners, admin/developer technical resource roles & ServiceNow developers interested in deploying and building skills
- Prerequisite: You will need Yokohama Patch 6 in order to access our new model providers
What's Out of Scope:
- Debugging or troubleshooting code issues
- Installation support
- Scripting reviews
- Consulting or advising on process changes or custom implementations
- Note: This is NOT implementation support nor advisory support for a specific account
Event has ended
You can no longer attend this event.
Start:
Wed, Aug 20, 2025 08:00 AM PDT
End:
Wed, Aug 20, 2025 09:00 AM PDT