Have a need to insert a journal field or any of field that you want and track it on the activity feed. You can use the below steps and insert your table or follow this link to step by step video tutorial.
- Navigate to system definitions > dictionary ServiceNow Docs
- Search for your application you’re adding it to, in this case cmdb_ci and enable auditing.
- Go to CI form open form designer/form layout
- Create Notes section
- Add two Journal Input type fields to form using form designer
- Add Activities (filtered) to form via form layout or form design (Activity formatter)
- Navigate to sys_properties.list using the filter navigator, find the name *glide.ui.cmdb_ci_TABLE_activity.fields (CMDB Workspace scope)
- In the “Value” field add “,u_custom_field_1, u_custom_field_2” (CMDB Workspace scope)
- Enter a value for Suffix (required) update. (CMDB Workspace scope)
- Navigate to the CI form, go to the filter activity icon , select “Configure Activities”, add field names from column and save
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11. Navigate to sys_properties.list create “glide.ui.activity_stream.style.u_field_name” or you can copy “glide.ui.activity_stream.style.comments”, Make sure it is “String” for the type, and choose your color for the Value.
