Quick Messages in Email Client

[Community Alums]

Hola Community,

Here is a short video to understand Quick Messages.

Quick Messages are templates that can be used to pre-populate the email body.

Please mark this article as Correct Answer/Helpful if it helped you.

Cheers,

Hardit Singh

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[Danmax]

I had a case where the customer was using Quick Messages to communicate from the Requested Item Task SCTASK table. To reproduce I had to Enable the Quick message ...More options menu in another table. 

So here is how to enable it on any table. 

1. Go to the Navigator 

2. System Definitions > Dictionary

3. Search the Table field "sc_task" and Type "collection"

4. Open the sc_task dictionary entry and go to the Attributes tab

5. Add "Email Client" Attribute.

6. Save

Now you can add the email quick message to use on the SC_Task where you can use the Quick Message Templates to pull variables from the RITM request. 

use ${current.variables.variableName}

** works with variables and single row variable sets.