Mark Roethof
Tera Patron
Tera Patron

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

 

Hi there,

 

I couldn't resist, writing an article on the first public Washington DC release available, since less than an hour 😀. Watching the TechNow episode on the Washington DC release my eyes caught the Keyboard shortcuts slide, which looked overwhelmingly more than what we used to have. So immediately jumping into a Washington DC instance...

 

Old keyboard shortcuts

Pre-Washington DC ServiceNow Core UI was already equipped with a few keyboard shortcuts. Limited in numbers, though useful. Unfortunately somehow not always reliable/working depending on the screen focus.  

 

Screenshot (1370).png

 

Washington DC keyboard shortcuts

Let's just show, instead of using a ton of words... in your instance, Windows users can type CTRL + / to get this nice pop-up:

Screenshot (1369).png

 

A nice easy shortcut to get a good overview of all keyboard shortcuts. A very nice list with several new keyboard shortcuts which makes navigating a lot quicker and easier! I can describe every single keyboard shortcut added. Though better, just try them out. 

 

I guess trying this for a few days, and you are used to it, or feeling the pain when working on a older release 😂.

Only "annoying" thing at this moment, CTRL + / is also used with SNUtils. No doubt this will be changed rapidly at the SNUtils side.

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That's it. Hope you like it. If any questions or remarks, let me know!

 

C

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Kind regards,


Mark Roethof

Independent ServiceNow Consultant
9x ServiceNow MVP

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Comments
Arnoud Kooi
ServiceNow Employee
ServiceNow Employee

 

Should be fixed in SN Utils 7.2.3.0 Mark.
Slash command no longer shows when the shortcut popup shows, but instead, add the shortcut to open slash commands.

ArnoudKooi_0-1706957389205.png

 

chrisperry
Giga Sage

Hi @Arnoud Kooi , I am not seeing what you show in your screenshot for the keyboard shortcuts pop-up. I am running SN Utils 7.3.4.0:

 

Screenshot 2024-02-29 110502.png

Is there something else that I need to do to enable that?

Mark Roethof
Tera Patron
Tera Patron

What is missing in your opinion exactly? I don't see anything strange to your image.

chrisperry
Giga Sage

I am missing what @Arnoud Kooi has shown in his screenshot above:

 

Screenshot 2024-02-29 113455.png

Mark Roethof
Tera Patron
Tera Patron

🤡

Arnoud Kooi
ServiceNow Employee
ServiceNow Employee

That's a little extra 🙂

The alt-/ alternative does work?

chrisperry
Giga Sage

Haha okay, my bad -- 

 

Yes, thank you @Arnoud Kooi ! "Alt + /" works perfectly. Just have to get my muscle memory updated now 😁, but glad to not have to deal with the annoying OOTB pop-up in Washington DC anymore.

Safal Naik
Tera Explorer

What does Ctrl+shift+j and Ctrl+j do, it doesn't appear to be doing anything on my screen. have uninstalled SN Utils

Mark Roethof
Tera Patron
Tera Patron

@Safal Naik Nooooooo never uninstall SN Utils! SN Utils is the best!

Version history
Last update:
‎07-23-2024 10:37 AM
Updated by:
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