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02-01-2024 09:58 AM - edited 07-23-2024 10:37 AM
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
Hi there,
I couldn't resist, writing an article on the first public Washington DC release available, since less than an hour 😀. Watching the TechNow episode on the Washington DC release my eyes caught the Keyboard shortcuts slide, which looked overwhelmingly more than what we used to have. So immediately jumping into a Washington DC instance...
Old keyboard shortcuts
Pre-Washington DC ServiceNow Core UI was already equipped with a few keyboard shortcuts. Limited in numbers, though useful. Unfortunately somehow not always reliable/working depending on the screen focus.
Washington DC keyboard shortcuts
Let's just show, instead of using a ton of words... in your instance, Windows users can type CTRL + / to get this nice pop-up:
A nice easy shortcut to get a good overview of all keyboard shortcuts. A very nice list with several new keyboard shortcuts which makes navigating a lot quicker and easier! I can describe every single keyboard shortcut added. Though better, just try them out.
I guess trying this for a few days, and you are used to it, or feeling the pain when working on a older release 😂.
Only "annoying" thing at this moment, CTRL + / is also used with SNUtils. No doubt this will be changed rapidly at the SNUtils side.
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That's it. Hope you like it. If any questions or remarks, let me know!
C |
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
9x ServiceNow MVP
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Should be fixed in SN Utils 7.2.3.0 Mark.
Slash command no longer shows when the shortcut popup shows, but instead, add the shortcut to open slash commands.

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Hi @Arnoud Kooi , I am not seeing what you show in your screenshot for the keyboard shortcuts pop-up. I am running SN Utils 7.3.4.0:
Is there something else that I need to do to enable that?

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What is missing in your opinion exactly? I don't see anything strange to your image.

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🤡
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That's a little extra 🙂
The alt-/ alternative does work?

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Haha okay, my bad --
Yes, thank you @Arnoud Kooi ! "Alt + /" works perfectly. Just have to get my muscle memory updated now 😁, but glad to not have to deal with the annoying OOTB pop-up in Washington DC anymore.
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What does Ctrl+shift+j and Ctrl+j do, it doesn't appear to be doing anything on my screen. have uninstalled SN Utils

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@Safal Naik Nooooooo never uninstall SN Utils! SN Utils is the best!