Oklahoma SNUG: Call for Sponsor

Hello Oklahoma SNUG Community! We are in the process of planning the next SNUG meeting in Oklahoma for later this Fall and are looking for a ServiceNow partner to sponsor! All Specialist, Premier, Eli...

Visit the SNUG booth at K18!

Visit the SNUG booth in the Customer Success Expo in the Community Lounge area to pick up your SNUG ribbon!

Browser is still showing old UI // Helsinki // Safari // UI 16

I see many reports, and have been affected myself, of the issue "I have Safari and no matter what, I still get the old UI."If you have ensured you have the proper plugins and preferences set, yet you ...

University Hospitals Authority & Trust NEW Service Now Instance

Introduction :I've been a Service Now user in the past with the University of Oklahoma Health Sciences Center IT department. Incident and Change Management was a daily function, but I felt the need fo...

Next Oklahoma User's Group is Wednesday, December 3, 2014

My apologies to everyone. I misunderstood the date for the next Oklahoma User's Group meeting. It is scheduled for Wednesday, December 3, 2014. It is hosted by WPX Energy in the Williams/BOK tower in ...

Using Orchestration to add users to Security Groups

So we are working on rolling out our software request portion of our catalog. We use Configuration Manager to manage the software packages. We use Active Directory Security groups to manage who all ca...

Next Oklahoma SNUG - Thursday, December 4th

Plans are being made for the Next Oklahoma Service Now User's Group meeting. WPX Energy will be sponsoring the event and it will be held in Tulsa at the Williams/BOK Tower in downtown. As more informa...

WPX-Offboarding Presentation by Melody Wayman

Here is Melody's presentation from Tuesday, March 4, 2014.

Converting Active Directory lastlogontimestamp To Service-Now format

So, recently I wrote an integration to pull in all of our computer information from LDAP to pull into Service-Now to create an all-data comparison report. The report allows us to pull up a quick healt...

Using OAUTH Tokens with REST Interfaces

I had recently written an integration between service-now and one of our in-house project management tools. The purpose of this integration was to pull in funding data.We got to the point where we nee...

Sign Ups Needed!! Service Now: Oklahoma User Group

One of the great parts of being a ServiceNow customer is the interaction and inspiration your receive from other customers and learning how they are tackling the same challenges. The best place to do ...

Oklahoma User Group - CMS Lab Details

One of the great things about ServiceNow is our extensive ecosystem of partners and technical experts. We are very lucky to have one of the best join us and guide the CMS Lab participants through a ve...

You Want SocialIT? We Got SocialIT

Today at our LUG meeting we talked A LOT about SocialIT and its implications to IT, it's multiplier effect for the support analyst (more simultaneous interactions) and in particular a better user expe...

BOOYA!! Just Like That...History Is Made --> OK LUG #1

Thanks to everyone for attending the first OK Service Now LUG!! By the amount of questions and great conversation, it seemed like a good time was had by all.A special THANK YOU to Kristy H. for organi...

The LUG is Coming!! The LUG is Coming!!

THIS IS GOING TO BE **GREAT**!!We have settled on an agenda for our first meeting (see below), it is action packed with a TON of information to share with everyone. *** PLEASE BE SURE TO SIGN UP AT TH...