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DMaldonado
ServiceNow Employee
ServiceNow Employee

Building AI Agents may seem like a complex and intimidating endeavor, but with the right foundation, it becomes a powerful catalyst for transformation. When you start with a clearly defined use case, a solid underlying dataset, and the appropriate skills and workflows in place, AI Agents have the potential to thrive—unlocking exponential improvements in your business processes.

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In our session, we explored the fundamentals of Agentic AI, gaining insights into how autonomous agents make decisions, interact with environments, and solve real-world challenges. We also got hands-on experience with AI Agent Studio, walking through a live demonstration of how to build, deploy, and monitor intelligent agents in action.

The future of automation is not just about tasks—it’s about intelligent, goal-driven agents working alongside us to deliver faster, smarter outcomes. I want to thank all who came and made this a memorable experience, thank you for your participation. We look forward to future meetups, to explore more innovations together. Thanks to Brandon and Maria for the great presentation.