Has anubody integrated SNOW Incident Management with HPOO?

[mahalira]

Hello All,

I'm a new bee to Service now. We have a new client who is looking at integration of HPOO with Service Now(Incident Management)

I tried to look at the modules of service now & understood that Web service is the only option for us. But I'm not sure how to use the web service or how to publish the WSDL from Service now. Have any of you tried this integration? Can any one help me with this? do any of you have any document to support my requirement?

[gyedwab]

Hi Raj,

Does this help?

HP Openview Operations Integration 2.0 - ServiceNow Wiki

[mahalira]

Hello Guy & Tony,

Thanks for your response. I appreciate it.

But this document talks more of HP Openview Operation Integration.

Can you please help me with HP Operation Orchestration integration With SNOW Incident Management segment?

Thanks in advance,

Regards,

Raj

[tony_fugere]

Hopefully, Guy's response has helped you out here. Cloud Sherpas has extensive experience with this integration and customizing it for a number of clients.

Let Guy and me know if you need more.

[mahalira]

Hello Guy & Tony,

Thanks for your response. I appreciate it.

But this document talks more of HP Openview Operation Integration.

Can you please help me with HP Operation Orchestration integration With SNOW Incident Management segment?

Thanks in advance,

Regards,

Raj