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Published on by
caterine_alvare
Philadelphia User Group!
Join us at the next Philadelphia SNUG, taking place on Wednesday, March 4th at Convene CityView! REGISTER NOW! Event agenda posted below.
ServiceNow specialists and expert users will be gathering to discuss the latest ServiceNow news and updates, along with best practice discussions and opportunities for networking with your fellow service management professionals.
Special thanks to our sponsor, Bridgeview Partners!
Philadelphia SNUG Details:
Date: Wednesday, March 4th, 2020
Time: 11:00am – 4:00pm - SNUG - followed by happy hour (Lunch will be served)
Location: Convene CityView | 30 S 17th St, 13th floor - Philadelphia PA 19103
REGISTER NOW!
AGENDA
9:00am – 11:00am Mobility Workshop, Michael Slabodnick, ServiceNow
11:00am-12:00pm Registration / Networking / Lunch
12:00pm-12:15pm Introduction & Steering committee updates
12:15pm-1:00pm ServiceNow Roadmap, John Rooney, ServiceNow
1:00pm-1:45pm Penn State Health case study | Journey to ServiceNow ITBM, Tom McCloskey, Penn State Health
1:45pm-2:00pm Break
2:00pm-2:45pm PVH | CMDB Client Success Story, Michael Fogarty, PVH
2:45pm-3:30pm CSC Global case study | ITOM/ITSM implementation from a Military veteran angle, Luke Lazzari, CSC Global
3:30pm-4:00pm Customer Service Transformation, Bill Stockton, ServiceNow
4:00pm Happy Hour
Parking instructions
Parking: Please park at the Liberty Place Parking Garage located under the Westin Philadelphia.
Parking is included and validation tickets will be provided at the registration table.
Parking Address: 99 South 17th Street, Philadelphia, PA 19103. Meeting space is across the street.
Please note: Per our partner policy, NO non-sponsoring partners will be allowed to attend. Thank you for understanding!
Event has ended
You can no longer attend this event.
Start:
Wed, Mar 4, 2020 01:00 PM PST
End:
Wed, Mar 4, 2020 06:00 PM PST
To be posted soon, Philadelphia, Pennsylvania, United States