2025 SNUG Live event Agenda

[tracyo_brien]

Join us for an in-person SNUG event in Scottsdale!

Local SNUG meetings are a great way to meet and collaborate with other ServiceNow customers, learn and interact with experts from ServiceNow, and learn from our partner sponsor, KeenStack.

Whether you are new to ServiceNow or a long-time customer, the agenda is created to make the most of the time you spend with us at the event. Visit the SNUG community page here and tell us if there are specific topics or use cases you are interested in learning more about!

Agenda

Optional Pre-SNUG Workshop

9:00am | Check-in & Breakfast

9:30am – 11:30am | Put AI to Work(Shop)

Main SNUG Event

11:30am – 12:25pm | Lunch & Networking

12:25pm – 12:30pm | Welcome & Introductions

12:30pm - 1:00pm | ServiceNow Security with Armis & Veza

1:00pm – 1:30pm | Customer Presentation - WillScot: Build the Pattern Once. Run It Across Every Workflow: One Document Intelligence Framework, Every Document-Heavy Process

1:30pm – 1:45pm | Break

1:45pm – 2:15pm | ServiceNow EmployeeWorks

2:15pm – 2:45pm | Partner Sponsor - KeenStack: Your AI Is Only as Smart as Your CMDB: How the ServiceNow Context Engine Brings CSDM and CMDB Data to the Forefront of Every Decision

3:00pm – 4:00pm | Happy Hour & Networking

[praveenkshanmu]

Hi Tracy,

It's great to see a SNUG event coming to my town! 😊

Do you happen to have a proposed date for the event yet?

I'm especially excited about one of the agenda topics: "Your AI Is Only as Smart as Your CMDB: How the ServiceNow Context Engine Brings CSDM and CMDB Data to the Forefront of Every Decision." As someone who works extensively with CMDB and CSDM, this is a session I'm particularly looking forward to.

Thanks, 

Praveen Shanmugam

[JenWhite1]

And the meeting date please?

[Mahesh_Krishnan]

I do not see a date for the event and the title still refers to last year. Can you please let us know when you are planning the SNUG?

[indyguy]

Is this really happening or posted from last year's. I don't see the exact date 🙂

[KerriOC]

@tracyo_brien can you please advise of the date, time and location? There seems to be quite a bit of interest, especially since the agenda includes AI and there was an ask for an AI specific session.

Thank you for your response!

[val_k]

@tracyo_brien - looks like a great session. The date and registration link would be appreciated. Thank you!