Process Optimization Academy #3 - 8/12/22 - What's new in the Tokyo release

[dangrady510]

In this installment of the Process Optimization Academy we focus on the enhancements made in the Tokyo release. Highlights include - Multi-dimensional models, Expanded Workflow coverage to include Employee and Creator Workflows, Integrations with Workforce Optimization and Automation Center, and more. We use both slides and demonstration to cover the topics.

Please post questions below.

Previous session recordings and upcoming schedule can be found here 

Interested in learning more about in-platform process mining check out the FAQ

Got questions? We have answers.  Post to the Process Optimization Community.

Interested in seeing Process Optimization in action - check out this post which includes a live DEMO

Presentation attached.

[Mark Roethof]

Hi Dan,

Most Academy recordings can be found under the "ServiceNow - Now Community" YouTube channel. Though the ones for Process Optimization are not found there. Is at possible to add the Process Optimization Academy records to that same channel?

Kind regards,
Mark

[dangrady510]

Thanks Mark.  I’ll look into getting them posted on that channel.