This is the first post in a series kicking off our journey to deliver Model Context Protocol (MCP) server support. MCP is evolving quickly. We will share updates as the ecosystem matures and as our pr...
How many companies are wrestling with this same problem: work is harder than it should be? Employees bounce between dozens of apps just to complete a simple task. Customers repeat themselves to agents...
Today’s cyber risk landscape is hostile. Attacks are becoming exponentially more sophisticated, and the sheer volume overwhelms CISOs. The natural response is to double down—throwing brute force at th...
Whether you’re trying to harness the speed of what AI can do for developers or simply trying to govern it, the ServiceNow AI Platform Zurich release delivers the safe, powerful options to finally mast...
ServiceNow Admins sit at the crossroads of innovation and stability. While users demand sleek experiences, developers push faster releases, and execs chase AI outcomes, it’s admins who keep the platfo...
The Agentic AI race is on As a CIO, you’re leading this revolution. Peers and competitors are surging ahead, accelerating with confidence. Yet, your own revolution might still feel like an evolution w...
Legacy CRM systems are fueling a Customer Relationship Meltdown that is costing millions in churned customers, burnt out agents, missed sales, and rising operational costs. In the Age of AI, customers...
Within the ServiceNow AI Platform Zurich release, ServiceNow is laser-focused on making CRM in industries faster, smarter, and more connected—all on one AI platform. Here’s what’s new, and why it matt...
Yokohama is power at your fingertips See how to put AI agents to work, scale your workflows and data, tailor AI-powered automation built for your industry, unlock 24/7 productivity, streamline process...
Following previous blog on exploring various combination for MIAC, lets see what below combinations will identify. 2. Read Access to Incident table with ITIL role account. This time, I provided ITIL r...
In ServiceNow, integration users are often given broad roles to ensure API calls (REST, SOAP, or scripted) function smoothly e.g. ITIL role to external integration account. However, such excessive per...
The moment we’ve all been waiting for is here — Xanadu General Availability has arrived, and we’re kicking things off with the must-see livestream! Join Developer Advocate Lauren McManamon as she walk...
https://youtu.be/sJYEzs_Dju0
Help us welcome in the latest Now Platform® release Washington D.C. — is now available! Check out these new blogs from subject matter experts to learn more. Be sure to bookmark this post, so when new ...
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Bring the ServiceNow AI Platform to Any Employee E...
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Vibe Coding at Scale is Here in the ServiceNow AI ...
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Xanadu Unveiled: Join our Afterparty Celebration!
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What's New in the Now Platform® Washington D.C. Re...
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The Now Platform San Diego release is available
