Hello everyone! Back in the community after a long break, and I'm excited to introduce the AI Learning Guide -SIM Studio released by ServiceNow University at Knowledge 2026 to enhance our learning exp...
Australia: The release where AI delivers for developers With the Australia release, developers are armed with AI tools that help you Sense, Decide, Act, and Secure The Australia release ships the feat...
The Sovereign Cloud Platform Portfolio Organizations around the world face an increasingly complex landscape of data sovereignty mandates, regulatory requirements, and operational constraints. Not eve...
For developers with preferred IDE's and AI coding tools, ServiceNow's April Build Anywhere announcement offers maximum flexibility. Developers can build on ServiceNow using any front door. The Service...
If you’ve experimented with AI inside your ServiceNow instance, you’ve probably seen both sides of it. On one hand: powerful natural language responses. On the other: beautifully written answers that ...
Today, AI finally clocks in. We asked, and you responded: your AI tools don’t work how you want them to. Maybe you got a wall of text with perfectly structured grammar on what you should do next, but ...
This is the first post in a series kicking off our journey to deliver Model Context Protocol (MCP) server support. MCP is evolving quickly. We will share updates as the ecosystem matures and as our pr...
How many companies are wrestling with this same problem: work is harder than it should be? Employees bounce between dozens of apps just to complete a simple task. Customers repeat themselves to agents...
Today’s cyber risk landscape is hostile. Attacks are becoming exponentially more sophisticated, and the sheer volume overwhelms CISOs. The natural response is to double down—throwing brute force at th...
Whether you’re trying to harness the speed of what AI can do for developers or simply trying to govern it, the ServiceNow AI Platform Zurich release delivers the safe, powerful options to finally mast...
ServiceNow Admins sit at the crossroads of innovation and stability. While users demand sleek experiences, developers push faster releases, and execs chase AI outcomes, it’s admins who keep the platfo...
The Agentic AI race is on As a CIO, you’re leading this revolution. Peers and competitors are surging ahead, accelerating with confidence. Yet, your own revolution might still feel like an evolution w...
Legacy CRM systems are fueling a Customer Relationship Meltdown that is costing millions in churned customers, burnt out agents, missed sales, and rising operational costs. In the Age of AI, customers...
Within the ServiceNow AI Platform Zurich release, ServiceNow is laser-focused on making CRM in industries faster, smarter, and more connected—all on one AI platform. Here’s what’s new, and why it matt...
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What's New in the Now Platform® Washington D.C. Re...
