How is data populated in the Security Incident Response Workspace ?

manojsubramanya
Tera Contributor

2 hours ago

I do see incidents listed under Security Incident -> Incidents -> All Incidents but my SIR workspace shows nothing and all dashboards are blank. What am i missing ?

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Tanushree Maiti
Giga Patron

2 hours ago

Hi @manojsubramanya 

 

1. Ensure Plugin :sn_sir_analytics has been installed from stored app: https://store.servicenow.com/store/app/1e9d23661b646a50a85b16db234bcbdf

 

2. Navigate to Performance Analytics > Data Collectors > Jobs (or search in your navigator).

  • Locate the jobs related to your Security Incident metrics
  • Execute Now

Refer:https://www.servicenow.com/community/itsm-forum/getting-quot-pa-appsec-daily-data-collection-complet...

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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