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Forum Posts

To Brand the app or not?

How many companies out there have decided to brand their NowMobile app using Mobile Publisher? Pros or cons you have seen from doing so? TIA! #mobilepublisher #app #nowmobile

RachelF by Giga Contributor
  • 64 Views
  • 2 replies
  • 1 helpfuls

MFA SMS message code

I am testing the SMS authentication function of MFA, but after I bind my phone number and send the authentication code, the result is "Sent from your Twilio trial account - MultiFactor.OTPMessage" instead of the actual code. Is there any way to solve...

kack l by Tera Expert
  • 821 Views
  • 4 replies
  • 1 helpfuls

Notification content

Can we dot-walk a variable, such as requested_for, in the sys_notification_va_content table script so that it appears in the record card immediately after the Approver field?   

HARSHAGOWDAR_0-1758995482876.png HARSHAGOWDAR_1-1758995482832.png

Translations for HR tasks

I have a question I'd like to consult about. Following the documentation below, https://www.servicenow.com/docs/bundle/zurich-employee-service-management/page/product/human-resources/concept/translation-of-hr-cases-and-tasks.html I configured the sys...

ChunjiJ by Tera Contributor
  • 893 Views
  • 3 replies
  • 0 helpfuls

Instance used in consultation mode (read-only)

Hello,What is the minimum cost of a production instance with around 10 fulfiller licences for example, and  other users with read-only access (consultation mode only with non-billable roles in ServiceNow),Thank you!Kind regards,Delphine

DelphineW by Tera Contributor
  • 263 Views
  • 4 replies
  • 0 helpfuls