How is data populated in the Security Incident Response Workspace ?

[manojsubramanya]

I do see incidents listed under Security Incident -> Incidents -> All Incidents but my SIR workspace shows nothing and all dashboards are blank. What am i missing ?

[Tanushree Maiti]

Hi @manojsubramanya 

1. Ensure Plugin :sn_sir_analytics has been installed from stored app: https://store.servicenow.com/store/app/1e9d23661b646a50a85b16db234bcbdf

2. Navigate to Performance Analytics > Data Collectors > Jobs (or search in your navigator).

• Locate the jobs related to your Security Incident metrics
• Execute Now

Refer:https://www.servicenow.com/community/itsm-forum/getting-quot-pa-appsec-daily-data-collection-complet...