How to initialize and restore the PDI originally applied for?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2024 11:20 PM
How to initialize and restore the PDI originally applied for, as the personal PDI configuration was accidentally deleted?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-01-2024 12:15 AM
Hello @shiz
Unfortunately, It's not possible to restore a PDI. There is no other instance available from where you can clone the configurations.
There is no support available for PDI from ServiceNow.
You will have to re do those configurations.
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi Chandra
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-01-2024 01:58 PM
Hi @shiz ,
there is no option to do this. only option is to release and request a fresh installation.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-01-2024 03:15 PM
Hi @shiz ,
As other have mentioned OOTB there is no way unless u have taken a backup of the update sets in which those configurations are captured.
U need to start from scratch.
Thanks,
Danish