Survey generating error message

[RundraG]

Hi Team,

Please help after the Servicenow Xanadu Patch 5 we are facing issue

The STARK Group Service Desk Survey gets generated whenever the incident or request is closed

 https://starkdev.service-now.com/now/nav/ui/classic/params/target/asmt_metric_type.do%3Fsys_id%3D737...

It generates the below email script 

but the script is not behaving as expected

https://starkdev.service-now.com/now/nav/ui/classic/params/target/sys_script_email.do%3Fsys_id%3D19f...

Even the property is giving undefined result

When choosing red emoji inside STARK Group Service Desk Survey, I get the attached reply. So, even being unhappy with the service, the reply I get, says "We are thrilled that you are happy with our service, and we are immensely grateful❤️ ️We would appreciate it if you could leave a comment about what we are doing well!"

Thanks

[Mark Manders]

If you want help from the ServiceNow community, you need to provide us the information, because we don't have access to your instance, so we can't use the links you provide.

You can ask this question to NowSupport who do have access to your instance and can use the links.