This program is ignorant. I'm just trying to see my work orders, make notes, and close upon completion. But it constantly sends me back to a community site and I can't get out of it. Extremely disappointed, and frankly, getting aggravated.
I can't even load the dashboard that shows the workorder taskings I'm responsible for. I have to go ask someone else with access and print out the work orders. Hours spent on the "training" and I can't get past the community blog/ pretty useless and a waste of my time compared to a system that works for years.
@JohnW7757664956 Looks like you do not have the right roles on the platform to access the work orders and tasks which are assigned to you. I suggest you to reach out to your ServiceNow administrator and ask them to assign appropriate roles to you. Once the correct roles are assigned, you will be able to see your assigned tasks and work orders.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
