ServiceNow Benchmarks give you instant visibility into your IT Service Management key performance indicators (KPIs) and trends as well as comparative insights relative to industry averages of your peers. It allows you to contrast your performance with recognized industry standards or peer groups so you can make meaningful decisions based on solid data about what is working well and where improvements can be made. Although Benchmarks has been available solely through the HI Service Portal, it's now included in your instance in Jakarta!
Here are a couple of great community posts explaining the value you can get with Benchmarks in Jakarta.
New KPIs and cross platform functionality of Benchmarks in Jakarta
Joys of Benchmarks in Jakarta
Make your boss a star!
