Anubhav P
ServiceNow Employee

 

 

 
A data strategy, not a database upgrade
Where work happens is where insight should live

For decades, enterprises have split their data into two worlds — one for running the business, one for understanding it. RaptorDB Pro is built to close that gap, bringing operational and analytical data together inside the Now Platform. The real question it answers isn't "is it faster?" It's whether your data architecture will enable or constrain your data strategy over the next three to five years.

The great data divide

On one side sits operations — the systems where work gets done. On the other sits analytics — the systems where organizations make sense of it all. Between them, enterprises have built countless bridges: integration tools, custom code, and ETL pipelines moving data from one side to the other.

Those bridges turned out to be one-way streets. Data flows out to be analyzed, but the resulting insight rarely makes it back to the point of action in time to matter. As AI raises the stakes — and the volume — that divide becomes the single biggest constraint on what an organization can do with its data.

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Four outcomes worth designing for

When data leaders talk about strategy, the ambitions tend to land in four places. Each is held back by the same divide — recognize these obstacles?

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How RaptorDB Pro's capabilities fit together

At its core, RaptorDB Pro is an HTAP database — it processes transactional and analytical queries concurrently, so teams run reports and complex queries without impacting operational users and agents. Three capabilities build on that foundation and work together as one system.

Live Perform — Column Store Index plus Parallel Query Processing. The column store automatically indexes and compresses your largest datasets so each query reads only the relevant data instead of all of it, while parallel processing runs analytics on larger datasets without slowing down — the basis for faster analytics, faster-loading dashboards and pages, and headroom to add more applications, data, and users as the business scales.
Live Connect — direct Bring-Your-Own-BI and data-lake integration. Standard JDBC/ODBC protocols connect any tool to ServiceNow data with a zero-copy architecture: data stays in ServiceNow while external tools query and visualize it securely, with full ACL enforcement.
Live Archive — an object store for scalable online archiving that keeps historical data "warm" for seamless querying alongside current data, compressing it by up to 50% while keeping it fully governed and queryable.

Together, these capabilities deliver real-time analysis on live data without data movement, trend and time-series reporting on warm archived data, and ACLs and governance enforced on every query — accurate, trusted, responsive dashboards at a lower cost of ownership.

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RaptorDB Pro is foundational to the data strategy

However you weigh the four strategic outcomes, the value of RaptorDB Pro resolves into the same four pillars — and it speaks directly to each obstacle that stands in the way.

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The real decision
Do you want to manage limits — or eliminate them?

RaptorDB Pro isn't a faster way to do what you already do. It's a foundation for what your data strategy can become when operations and analytics finally live in one governed place — react to growth, or plan for it.

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