Subject: Important Update on Legacy Reporting and Analytics with Australia Release Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on your report...
Platform Analytics: Performance Analytics & Reporting is now a unified experience within the platform, allowing a single entry point into analytics. Maybe you are wondering, what is the Platform Analytics experience? Check out the short video be...
Predictive analytics is transforming the way organizations operate. By leveraging data-driven insights, businesses can forecast trends, identify risks early, automate decisions, and optimize operations. These capabilities enable teams to move from re...
Introducing Platform Analytics Migration Central Welcome to your one-stop destination for everything related to ServiceNow Platform Analytics migration. Whether you're just starting your journey or refining your strategy, Platform Analytics Migra...
We’re excited to announce the launch of Data Snapshots in Platform Analytics - a game-changer for deeper, more flexible analysis. This capability removes the traditional two-breakdown limit of PA, enabling you to drill down through multiple breakdow...
Hi Folks , I have a requirement to implement to find out 1 or more level of relationship , (up level or down level ) is it possible to get those data in reporting ?if yes how ? if No why ? Thanks for your help ang guidance
Does anyone know if the Transaction data shown within the IntegrationHub Usage dashboard on sub-production instances is reliable? We are developing a PoC for intune imports via Service Graph connector, and would like to see the transaction usage, how...
A few weeks ago, I cleared the ServiceNow CIS – Data Foundations (CIS-DF) certification.Since then, I’ve had several colleagues and community members reach out on LinkedIn and Teams asking:How difficult is the exam?What should I focus on?Are there an...
Hi everyone,I’m facing an issue in ServiceNow CMDB where the same physical asset ends up with multiple CIs.What’s happeningWe have assets where users primarily work via Remote Desktop (RDP).Because of this, the IP address keeps changing frequently.Di...
I can't get passed the validation for SNPI - Import CMDB Data. I get his error - Did you correctly import 6 CI relationships? I don't know where to go to make the correction.I initially did the steps below and created transform map.
Good Day, With CSDM comes the new domain called Ideation & Strategy. Are the two associated tables sn_align_core_planning_item and sn_align_core_product_idea available to general CMDB users?I understand they normally come with Strategic Portfolio M...
I kept getting the error when editing dashboards on platform analytics. Alert level: info.Some of the changes you made to the widget are lost. Please wait until all changes are reflected in the UI before switching to another widget. Any idea what it ...
Hello Everyone, We are planning to migrate Core UI Dashboard to Platform Analytics Dashboard. We are able to get the total count of Dashboards and Reports directly by accessing the table. But to cross-check, we are looking for the list of Reports tha...
We are running AWS Service Graph Connector on a master account with Aggregator; Initially, the region properties were set to us-east-1, however we eventually realized that SGC fail to discovers cloud Cis from the rest of the region if only us-east-1 ...
in indicator "% of published articles viewed" it used 2 indicators 1.total viewed articles 2.total published articlesbeing both are uses different tables for extracting records so they use different indicator sources instead of same indicator source ...
What isthe purpose of creating CMDB 'default' type Group and where is using ?
The course CSDM fundamentals on demand is showing as incomplete even though completed percentage is showing as 100% .This is due to flagged content showing for quiz.I have also attached the screenshot for your reference.
I have a requirement that there should be an element in the dashboard that will total the single score visualization. In the attached file, the total of the three single count visualization below should appear on the selected visualization. I'm think...
I'm trying to subtract two dates, but Incident opened is not showing in Add Fields.Table: SLA Breakdown by Assignment Fields to be subtracted:Task.Opened - this is Incident Opened date and timeStart - this is the start date and time of the Task SLA. ...
I'm creating a chart for a dashboard within Platform Analytics The problem is that the slopes don't look right because there are different scales on this one chart. One on the left and two on the right. I need them all to be using the same scale and ...
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