After nearly 15 years at CarMax that includes a decade shaping, scaling, and stewarding the ServiceNow platform, I was recently impacted by the company’s reduction in force. I’m grateful for the RVA ServiceNow community that has been a constant source of collaboration and curiosity.
As I take time to navigate my next professional home, I’ll be stepping down as the SNUG Leader for Richmond. This community deserves someone who can give the Spring event the attention and energy it deserves. If interested, reply here or contact @tracyo_brien.
Lastly, if your organization is looking for a seasoned principal analyst, platform owner, or someone who can bring both strategic thinking and hands‑on execution, I’d welcome a conversation. You can learn more about my background and work at: https://www.linkedin.com/in/cblaiseg/
My passion sits at the intersection of platform ownership and human‑centered problem solving through workflow. I love turning ambiguity into structure and creating experiences that delight platform requesters and fulfillers to make their work lives easier.
Thank you, RVA SNUG, for the support, the ideas, and the camaraderie. I’m looking forward to staying connected as I take this next step.
