It's not too late to register for the upcoming San Antonio SNUG + Pre-SNUG Workshop on Thursday, February 5that Chicken N Pickle (5215 UTSA Boulevard). ... View more

Join fellow ServiceNow customers at our in-person San Antonio SNUG and option in-person workshop sponsored by Sigital! This is a day designed specifically for our customers.  ... View more

Hello SNUG Members!   We had over 1,400 people from all over the world join us for the 2025 Holiday SNUG event this year.   A HUGE thanks to our presenters from Bristol Myers Sqibb, UNC Health, and KeyBank as well as our superstar ServiceNow Solution Consultant Travis Rogers and my AMAZING cohost developer advocate Lauren McManamon!   You can find the recording of the event as well as the customer presentations HERE.     I hope you are able to attend Knowledge 2026 – early registration is open!   Wishing all of you a healthy, happy holiday season!   Tracy O’Brien ... View more

Hello San Antonio SNUG Members:   We are excited to be planning the next San Antonio SNUG in February and we are looking for customers who want to:    Present: SNUG presentations are typically 30-minutes in length - the perfect amount of time to share your best practice or share/demo an innovation! Host: Show off your company and invite peers to attend! The SNUG Customer Participation Guide provides detailed information about various ways customers can participate in the SNUG! It also includes best practices for presenting at or hosting a SNUG event. Please reach out to jennifer.kennedy@servicenow.com if you are interested in hosting or presenting.    Additionally, please take a moment to complete this brief SNUG planning survey we created to gather your input on presentation and workshop topics.    Looking forward to see you all soon! ... View more

Hello SNUG Members!    It's not too late to register for the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16 th !    We will have a NEW Platform AI workshop to start, customer presentations, and a fun, entertaining magic/mentalist act to finish.    REGISTER TODAY  *You must register in advance to receive Zoom login information. ** If you don't receive your login information, please check your spam/junk email folder(s).    Registered attendees will be provided a link to attend prior to the event with Zoom login credentials. You might be asked to login and/or register for Zoom to enter the virtual meeting.    REGISTER TODAY   * The virtual event will be delivered via Zoom Webinar. Use these links to access information about Zoom Webinar Language and Accessibility features.    Tracy O'Brien SNUG Program Manager ... View more