June 5 Meetup in San Antonio (confirmed)

All are welcome. This will be the 2nd meetup of the year. Save the Date and get ready to connect with your local peers and enthusiasts to talk all things ServiceNow and get an up close look and hands ...

Texas SNUG - Event Recap

San Antonio- Thank you for making the first ever virtual Texas SNUG such a great success. The day was filled with great content, collaborative Q&A, and a fun filled happy hour to round it out. For tho...

Covid-19 and Knowledge 2020 Update for SNUG Members

Dear SNUG Members, At ServiceNow, our mission is to make the world of work, work better for people. As you probably imagine, the way people work has changed significantly over the past several days an...

SNUGs only come to Austin once a year - DON'T MISS IT - Wed 9/26 @ The Brewtorium

Join us this Wednesday at the Central Texas ServiceNow User Group Meeting in Austin! RSVP HERE Date: Wednesday, 9/26/18 Time: 10am – 3pm Location: The Brewtorium, 6015 Dillard Cir A, Austin, TX 78752 ...

ServiceNow Subscription Management - Did you know?

If you are an ServiceNow Admin and are struggling to make sure the right users have the right access to the various applications, take a look at this video. If you manage you ServiceNow subscriptions ...

Join us in Dallas at the Now Summit!

Please join us at the upcoming Now Summit on October 23rd at the Dallas Irvine Convention Center to learn how to deliver great experiences at work for your employees and customers. Discover what’s now...

Visit the SNUG booth at K18!

Visit the SNUG booth in the Customer Success Expo in the Community Lounge area to pick up your SNUG ribbon!

Getting Started with Performance Analytics

There are a lot of customers that have Performance Analytics (PA) entitlements and either aren't fully utilizing it or possibly have never even turned it on. If that sounds familiar, ServiceNow has pu...

Six Easy Steps to Combat WannaCry with ServiceNow Security Operations

Great blog on how ServiceNow could be used to address WannaCry or other similar security event.https://servicematters.servicenow.com/six-easy-steps-combat-wannacry-servicenow-security-operations/

ServiceNow KB Article on WannaCry Ransomware

WannaCry (or WannaCrypt, WanaCrypt0r 2.0, Wanna Decryptor) is a ransomware program targeting Microsoft Windows. On Friday, 12 May 2017, a large cyber-attack was launched, infecting over 230,000 comput...

vCOPS to ServiceNow Integration

Overview VMWare vCenter Operations Manager, also known as VCOPS, is a key component of the vCenter operations manager suite. It provides comprehensive visibility and insights into the performance, cap...

Thanks From Apptio

Thank you ServiceNow User Group - US - TX - Central Texas and LCRA for hosting yesterday's Austin ServiceNow User Group, April 10, 2014.We enjoyed meeting you all and appreciate the opportunity to int...

Call for Topics!

Call for topics!ServiceNow Texas community members — North Texas, South Texas, Central Texas!We are planning our next Texas User Groups targeting early September and would like to understand which top...

TxDOT Presentations!!

Thank you to all of you who were able to make it to the 4th Qtr Central Texas LUG!There were some requests for copies of the presentations done by the TxDOT team. They were gracious enough to share an...

Fourth Quarter Service Now User Group - Call for topics & presenters

Our Great Service Now Customers,It is that time again. Time to start planning our next ServiceNow User Group Meeting.Last time we were together we talked about having more and more of the customers pr...

User Group Documents

A huge thank you to everyone that joined us for the ServiceNow User Group meeting last week. It was a great turnout and there was an INIFINITE amount of sharing, relationships and learning had by ever...

Sign Ups Needed!! Service Now: Central Texas User Group

One of the great parts of being a ServiceNow customer is the interaction and inspiration your receive from other customers and how they are tackling the same challenges. The best place to do this is a...

Central Texas User Group - CMS Lab Details

One of the great things about ServiceNow is our extensive ecosystem of partners and technical experts. We are very lucky to have one of the best join us and guide the CMS Lab participants through a ve...

Central Texas User Group: SPECIAL GUEST - Jeff Gonzalez, Clear Channel Communications

As with every Local User Group, the best stuff, the greatest value comes from the Local Users! Real stories, real questions and detailed examples that you can make use of at your organization.Jeff Gon...

The LUG is Coming…The LUG is Coming!!

The Central Texas Service Now User Group is almost here!! We have had tremendous response to this quarters meeting, but we are missing one vital component…YOU!As always, the best part of any LUG meeti...