How do I copy the Comprehensive change form?

[karenmueller]

I'd like to preserve the out of the box form, but make a copy so that I can add fields to it.   I'm sure it's easy but I'm super new to Service Now and havent had the admin class yet...any help is appreciated.

[dunstanchristop]

1) Create a new table (u_whatever) extend it from the change table (change is extended from task by the way)

2) Add fields to that table and use that

https://developer.servicenow.com/app.do#!/training/article/developer_platform_introduction_module_3_tables_references_and_inheritance/developer_platform_introduction_extending_tables <https://developer.servicenow.com/app.do#!/training/article/developer_platform_introduction_module_3_tables_references_and_inheritance/developer_platform_introduction_extending_tables>

Disclaimer/Notes

- Fully test any new configuration before deploying to your instance.

- You are responsible for your changes to your isntance

[Spencer_Beemill]

Hey Karen... The 3 types of changes are associated with their own 'views' in ServiceNow.   Routine -> Routine, Emergency -> Emergency and Comprehensive -> Default View (picture shown below):

If you're just trying to create another view to the current Change form (for another type of Change for example), just go in to Configure -> Form Layout by right clicking the change form and highlighting New... as shown below:

The example above will create a whole separate table from Change Requests which does in fact allow you to have all the access to the fields you have in Change and Task, but from what I'm reading it sounds like you want the same table just different layout.

Hope this helps.

[dunstanchristop]

My response applies if you are extending change table to create a new application , but if the requirement is to create another view to add further change fields to the form then use the above input.

I am not sure of your requirement at the moment. If you are still not sure please elaborate on the requirements to assist further.