We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Closed Vulnerable item reopen when new detection found

PurushothKumar
Mega Contributor

5 hours ago

@chrismcdevi  @tkrishna29  

Vulnerable items in closed state are not re-open when the new detection is found against the same ci in Rapid7 integration. Even it matches the condition in "DetectionBase" script include to have the substate of "fixed" and VIT record in "closed" state

0 Helpfuls
  • 61 Views
1 REPLY 1

PurushothKumar
Mega Contributor

4 hours ago

I believe this issue is due to the unique "detection_key" field value in each detection records, kindly confirm whether this is the issue and how to fix this issue? @chrismcdevi   @tkrishna29 

0 Helpfuls