On which table the cancellation reason of playbook in security incident is stored in servicenow?

kushaltm
Tera Contributor

Hi All,
I need an information regarding cancellation reason of playbook in SIR.
On which table the cancellation reason of playbook in security incident is stored in ServiceNow?

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Thanks,
Kushal

 

2 ACCEPTED SOLUTIONS

Community Alums
Not applicable

HI @kushaltm ,

It's stored in the journal Field , you can find the comment you are adding while cancelling getting captured in Activities :

SandeepDutta_0-1744009076085.png

 

'sys_journal_field' is the table.

 

View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@kushaltm 

Sandeep has already pointed out where it's stored.

It's the comment field on that table.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Hi Sandeep, just one query, why I couldn't see the cancellation reason on activities post cancelling the Playbook. do I have to configure somewhere in order to show this on the activity?

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