Viewing Vulnerable Item related exception questionnaire

[reanimate]

When a Remediator requests an exception for a Vulnerable Item, we can force the Remediator to complete a questionnaire.

In such a scenario, how and where can I view a Vulnerable Item's related questionnaire please?

[BhavaniYamsani · Accepted solution]

Hi @reanimate ,

When the Remediator submits an Exception Request (for a VI or a Vulnerability Group):

1. The questionnaire is triggered by Exception Management configuration.
2. It is sent to the requester (via assessment/notification).
3. The completed answers are stored on an Assessment/Survey record, which is attached to the Exception record, not the VI.

This is why the doc says it's “sent to the person raising the exception”:
Because the ServiceNow Assessment Engine delivers surveys via task or email notification, and the user completes them in a separate UI page.

Please mark as helpful, if something you learned from this answer.
Thanks
Yamsani Bhavani

[reanimate]

Much appreciated, thank you.