Hi In the release notes for Vulnerability Response 17.1.4 it states under Changed that Rolling up the deferred state to the remediation task when all VIs are deferred.How does this actually work? It reads like when all Vulnerable Items are deferred i...
Hi all, We are currently trying to implement the Remediation Tasks for AVITs on the customer's instance. We activated the sn_vul plugin and can see the Application Remediation Tasks table [sn_vul_app_vulnerability]. However the question is where and ...
In Prisma Cloud compute OOTB integration, we see 3 jobs 'Prisma Cloud Compute Base Images Integration', 'Prisma Cloud Compute Vulnerabilities Integration' and ' Prisma Cloud Compute Container Counts Integration'. The question is, 'Prisma Cloud Comput...
Hello,Is it possible in Vulnerability Response module to have two different and separated integrations with two installations of the same scanner (for example Qualys)? I mean different end points, different integration parameters and so on.Regards, D...
Hi all, I am trying to develop the approval process for exceptions and false positives for a Vulnerable Item. I have created a user account which has the approver roles (sn_vul.false_positive_approver and sn_vul.exception_approver), and the sn_vul.re...
Hi everyone,A client of ours is using Tenable.io for VR and sometimes (I cannot see any pattern) the rescan does not work for some VIs in Production and we get the following error message:An error occurred while initiating the rescan. Attributes such...
Vulnerability Response Remediation Status of 'approaching target' on Closed VITS We noticed that there are closed VITS that show a status of 'approaching target'. Our customer had expected that closed VITS would show either Target Missed or Target M...
HI, WE have the Vulnerability Response module.We noticed there is Vulnerability Response knowledgebase installed.What is this used for and where can we learn more about this kb? ThanksJuliet
Hi,1) Does integrating Shodan with ServiceNow VR have any added value if we're integrating Qualys which already provides the exploit information(Exploit exists, Skill level and Attack vector)?2) The Default risk calculator in ServiceNow is using the ...
Hello Folks!!!1. Create a new security incident record as an analyst.2. Update the mandatory fields as follows: - Short Description: *Test* - Assignment group: *SIRT L1* - State: *Analysis*3. Click the additional actions button and click Save button....
I can find the general ServiceNow version using stats.do, but I'm looking for the Vulnerability Response version.
Hello All, We have VR in place.We see that there are duplicate of the CI being created as unmatched CI.Why is this happening and how could we prevent it ?
Hi All,Please help! Urgent! Our client reported an issue of not being able to Close some VITs(32) by clicking on the Bulk edit button on the Vulnerable item table. The functionality is working for any other filter or selected VITs except those 32 VIT...
Hi All,I am facing some issue in vulnerable items for some filters the bulk edit is working and for one of the filter conditions I am not able to do the bulk edit what could be the possible reason for this and please provide any pointers on this what...
Hi, When script runs for counting Discovered item that does not have vulnerable item. It takes so much times to completed. After 5 mins of running, Scripts screen error as "Service interrupt, this instance is unavailable". Unable to get any results. ...
