Qualys PCRS Job Credential Issue

Community Alums
Not applicable

We are attempting to configure Qualys Configuration Compliance and I am seeing issues with authentication specifically for the "PCRS" jobs (PCRS Policy Host and PCRS Test Results).  I read the docs and have configured the gateway URL for our instance and it successfully reaches out to the auth endpoint but returns a 401 response: 

 

{
"@class" : "java.util.HashMap",
"authentication_exceptions" : [ "java.util.ArrayList", [ "Authentication Failure: 1 errors, 0 successes:authenticationFailure.InvalidCredentialsException" ] ]
}

 

The PCRS jobs are the only ones that seem to use this gateway URL rather than the API URL.  We have existing credentials that work for every other Qualys job, including PC Policy and other PC jobs.  I can't find anywhere in the documentation where it explains any additional permissions or access your service account needs to have in Qualys to run these jobs.  Has anyone else seen this or does anyone know what kind of permissions I need to request in Qualys to resolve this access issue?

1 REPLY 1

Kevin Lillis
Tera Expert

I am also interested in any responses to this question.  As a side question, is anybody using PC Results instead of PCRS Test Results, and if so, is that providing what is needed for result information?