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09-26-2023 08:59 AM - edited 09-26-2023 09:00 AM
Hello,
Out-of-box, when a false positive request is made for VR, the system appears to set all fields to read-only and hides the journal fields such as work notes/comments. There is an ask to open up the work notes during the approval process so that approvers can make comments/ask questions before approving/rejecting.
I have checked all of the usual suspects like UI policies, client scripts, data policies, even business rules, and I also don't see anything in the ACL's limiting access. Does anyone know what underlying code is controlling the read-only/hiding work notes while in the 'In Review' stage? I'm looking to see if this can be modified or if I can implement a work-around to open up work notes while in review.
Thanks!
Matt
Solved! Go to Solution.
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09-26-2023 09:28 AM
Hello
Can you check the write ACL on sn_vul_app_vulnerability table I see that the write access is provided only when the state is one of below while in review is state 11
Please mark my answer as correct based on Impact.
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09-26-2023 09:28 AM
Hello
Can you check the write ACL on sn_vul_app_vulnerability table I see that the write access is provided only when the state is one of below while in review is state 11
Please mark my answer as correct based on Impact.
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09-26-2023 11:49 AM
Hello Saurav,
Yes, it was the write ACL. I think I got tunnel vision because the work notes/additional comments fields got completely hidden, but that makes sense since they're journal fields. I was mostly looking at read ACL's initially. Thanks again!