Rich text editing capabilities in incident worknotes

charitha ts
Tera Contributor

Hello Folks!!!

1. Create a new security incident record as an analyst.

2. Update the mandatory fields as follows: - Short Description: *Test* - Assignment group: *SIRT L1* - State: *Analysis*

3. Click the additional actions button and click Save button.

4. Navigate to the Incident Details Section and confirm that the "*Work Notes*" field is available with rich text editing capabilities.

5. Post a work notes message that is bolded, italicized, underlined, and bulleted, and confirm that the activity stream shows the entry correctly.

6. Copy and paste a picture into the work notes field and confirm that the picture is visible when you post the message.

 

How to do this can anyone help on this?

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