4/29 Ask the Expert: Learn how 7-Eleven digitally transformed their store facilities operations and vendor management process

Published on by Lisa Latour

Join us and learn how 7-Eleven has transformed their facilities management operations across their 10,000+ convenience retail stores in the US and Canada.

With ServiceNow and Nuvolo, 7-Eleven has greater control and visibility over their store operations and their 3rd party vendor process. The modernization of store reporting, service request management and vendor oversight is making life easier for store employees and customers. In this session, 7-Eleven will walk us through their digital transformation journey, sharing their insights and impressive results.

Recorded: Wednesday, April 29, 2020

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FEATURED EXPERTS

Kylie Harris is the Business Process Owner behind 7-Eleven’s digital maintenance transformation. Leveraging a strong technical background in eCMMS systems, and a passion for driving change, Kylie has helped implement Nuvolo, as part of an enterprise implementation of ServiceNow, to transform 7-Eleven’s wholly outsourced maintenance program into a digitally enabled, internally driven platform. By reclaiming ownership, and solving industry-wide struggles with out of the box solutions, 7-Eleven maintenance now runs a model with more oversight, more flexibility and the ability to make data-driven decisions for their network of nearly 10,000 stores and 1 million work orders a year.

Ben Person is Vice President of Product Marketing and Solution Consulting at Nuvolo. He is Responsible for leading the global solution consulting and product marketing organizations. Also Ben leads the go-to-market strategies for Nuvolo's solutions and product offerings.