Hiring a Sr. ServiceNow Developer (REMOTE in EST time zone)

[Lisa Hart]

We are looking for a Sr. ServiceNow Developer to join our team.  If you feel you meet the below requirements and are interested in joining our ServiceNow team for this remote contract role, please send me a copy of your resume to lisa.hart@state.ma.us.

Job Description: Sr. ServiceNow System Developer 

Position requires developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Apply innovative technology to business processes in order to develop new solutions and troubleshoot issues as well as advising on options, risk and impacts on business processes and technical architecture. Design and review new requirements and new features based on business needs in addition to creating and/or reviewing various ServiceNow objects, data integrations, and reports using Service-Now platform. 

Responsibilities Include

• Coordinating integrations with applications such as Active Directory, in house and COTS developed
• Hands-on design, development and deployment experience with the Service-now platform. End to end implementation of ServiceNow products & applications which involves requirements gathering, development, testing, training and go-live support
• Use scoped application framework to develop applications including service portal components
• Prepare requirement specifications and design documents
• Establish and drive Service-Now configuration standards
• Facilitate the implementation and integration of all modules
• Facilitate and test all system upgrades and configuration changes
• Participate in design review with other team members
• Partner with outsourced ServiceNow developer on UIs, Workflows and notifications
• Ability to communicate effectively with internal team members
• Improve project delivery and provide recommendations for process improvement
• Research the latest products of ServiceNow and implement prototypes to meet potential business needs
• Ensure configuration consistency across development, test and production environments
• Effectively manage and prioritize implementation tasks effectively
• Excellent analytical and problem solving ability

Qualifications

• BS Degree in Computer Science or related field
• 3+ years of IT experience
• 3+ years in ServiceNow experience
• Extensive knowledge in Javascript, HTML, CSS, Jelly, XML, Webservices, Angular JS
• Advanced scripting knowledge in business rules, UI pages, UI actions, Workflows, ACLs, Script Includes, Notifications, Flow Designer, Studio
• Experience in implementation and customization of core applications including Incident, Problem, Change, Knowledge, Configuration Management, Service Catalog and Service Portal
• Experience in integrating ServiceNow with third-party software using REST/SOAP including scripted web services, MID servers.
• Experience in Service Portal and building custom widgets using AngularJS
• Strong experience in building custom scoped applications in ServiceNow
• Experience in configuring and maintaining CMDB including Discovery, Asset Management is highly desired
• Experience in conducting full system upgrades for patch and family upgrades. Resolving code conflicts and recommending best practices with upgrades.
• Experience with development or configuration of Now Mobile and Now Agent mobile applications
• Excellent verbal/written communication, excellent attention to details, ability to multitask, effective time management skills
• Strong work ethic, self-motivated and well organized; able to work under pressure to tight deadlines
• Strong attention to detail and a commitment to quality