Michela John
Kilo Contributor

We are looking for a ServiceNow Architect with experience in CSM implementations for a critical long-term client project in King of Prussia, PA.

Prefer someone with knowledge across the platform - ideally, someone who started in ITSM with good experience in ESM areas and Custom Applications. 

Experience : 14+ years (SM Level);– 3 to 5 years of ServiceNow relevant experience

Job Description :

  • Hands-on experience in implementing CSM module on ServiceNow.
  • ServiceNow Implementation Specialist & Admin
  • Hans-on with Now Platform and all Enterprise Service Management suite on ServiceNow.
  • Java Scripting knowledge and hands on experience on it.
  • Hands-on with ITIL Process implementation.
  • Service-now for custom Application Design & Development.
  • Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.
  • Hands-on design, development and deployment experience with the Service-now platform.
  • Hands-on migrating data from different tools into ServiceNow.
  • Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
  • Review work of development team.
  • Create and execute development plans as appropriate to meet changing needs and requirements.
  • Communicate and enforce coding standards
  • Good at creating required information for Reporting and Dashboards
  • Knowledge of ITIL methodologies and processes
  • Project Management skills
  • Good Communication and presentation skills, Client handling.

Technical Expertise :

  • Creation of script based Assignment and Approval rule.
  • Creation of custom related list.
  • Creation of Access Control List with the help of Scripting.
  • Creation of Script based UI Policy and Client Script.
  • Debugging script
  • User Administration
  • Web Service Integration
  • User Interface Level Integration
  • MID Server Integration
  • Use of Import Sets for data loading from external file or database to the service-now.com
  • Knowledge of ITIL V3 processes
  • CMDB and foundation Data setup and implementation

https://careers.cognizant.com/na/en/job/00035666751/ServiceNow-CSM-Architect

 

Version history
Last update:
‎12-20-2019 12:26 PM
Updated by: