My initial certs: ServiceNow CSA & ServiceNow CISecOps

[Marshall Shoema]

Hello ServiceNow professionals,

I have been implementing ServiceNow ITSM, ITOM and customer applications as a project and program manager for the last 10 years, but never put the time in to earn any certifications.

My buddy ChatGPT suggests that based on my background and interests I first earn the following:

• ServiceNow CSA (Foundation)
• ServiceNow CISecOps (Specialization in Security Operations)

Do you agree that taking the courses on ServiceNow Learning is the fastest and most cost effective path?

Are there any other online or in person (Atlanta metro) resources that you would suggest?

Regards,

Marshall

https://www.linkedin.com/in/marshallshoemaker/

[Dr Atul G- LNG]

Hi @Marshall Shoema 

I am an SN trainer and would like to guide you. Since you didn’t mention your previous background, I’m not sure if you're new to the industry or specifically to ServiceNow. I’m assuming you’re new to ServiceNow. As a beginner, I recommend starting with CSA (Certified System Administrator) training. This training will help you understand the basics of the platform, give you a clearer idea of how the platform is built, and how its components are related and work together. Once you're comfortable with that, you can proceed with ITSM or Security training based on your role

[AshishKM]

Hi @Marshall Shoema , 

Please refer the below learning page and choose the best suited career path journey.  There are many earning courses are free but certification is paid.  Being a 1o year experince, try tthe technical manager path.

https://learning.servicenow.com/lxp/en/pages/career-journey?id=journey

Also refer the @Dr Atul G- LNG 's advise.

-Thanks,

AshishKM