Open to Opportunities | ServiceNow HRSD Business Analyst / Consultant

[shwetakhema]

Hi All,

I’m currently exploring new opportunities as a ServiceNow HRSD Business Analyst / Consultant and would truly appreciate any connections, referrals, or leads.

With hands-on experience in ServiceNow HR Service Delivery, I’ve worked across:
✔️ HR Case Management & Knowledge Management
✔️ Employee Center / Employee Service Portal
✔️ HR Catalog, Journeys & Lifecycle Events
✔️ Virtual Agent & HR Agent Workspace
✔️ Now Assist for HRSD

In my recent role, I’ve:
🔹 Supported end-to-end HRSD implementations (requirements → UAT → deployment)
🔹 Collaborated with HR stakeholders to translate business needs into user stories
🔹 Improved knowledge base and self-service adoption, reducing ticket volume
🔹 Worked closely with developers and admins to deliver workflow automation

🎓 Certifications:

• ServiceNow CSA
• CIS – HRSD
• CIS – Risk & Compliance
• Now Assist for HRSD Accreditation

I bring a strong blend of HR domain expertise + ServiceNow HRSD functional experience, along with a focus on improving employee experience through efficient HR service delivery.

📍 Open to: Remote / Hybrid roles (USA or India)
💼 Roles: ServiceNow HRSD Business Analyst | HRSD Consultant | HRSD Support

If you’re hiring or know of any relevant opportunities, I’d love to connect!

#ServiceNow #HRSD #BusinessAnalyst #OpenToWork #ServiceNowJobs #HRTech #EmployeeExperience