Preparing for a ServiceNow OCM Interview – Advice Needed!

[Mimi Edet]

I recently completed the first round of interviews for a ServiceNow opportunity and have been invited for a second interview for an Organizational Change Management (OCM) position. I have 11 months of experience, where I supported user adoption and also assisting in ServiceNow training.

I’m looking for advice on what to expect in the second interview. Specifically:

1. What kinds of questions might they ask for an OCM-focused role?
2. How can I best leverage my experience as a training assistant to align with OCM responsibilities?
3. Are there any key concepts, frameworks, or ServiceNow features I should brush up on?

I’d appreciate any tips, insights, or resources you can share to help me prepare effectively.

[Dr Atul G- LNG · Accepted solution]

Hi @Mimi Edet 

Here are few assets in Now Create for OCM

Assets - Now Create

Assets - Now Create