Hi Community,
I am a ServiceNow Certified Technical Architect (CTA) with 8+ years of hands-on experience delivering enterprise-grade ServiceNow implementations for global MNCs.
Certifications: CTA | CSA | CAD | CIS-ITSM | CIS-HRSD
Expertise: ITSM | HRSD | BCM | Custom App Development | Flow Designer | UI Builder | IntegrationHub | REST API | CMDB | CSM | GRC
Experience includes:
- Greenfield architecture design from scratch
- Multi-module enterprise implementations
- Team training and mentoring
- Stakeholder and client management
I am currently available for part-time contract and freelance engagements — remote preferred.
Open to architecture consulting, implementation support, and corporate training assignments.
Feel free to reach out at pratikshala@gmail.com
Looking forward to connecting with the community!
