🔄 Automate Plugin Upgrade Detection with a Simple OOTB Feature

[srinija_itom]

Plugin Upgrade Version Detection Script – Simplifying Plugin Lifecycle Management

The Key Challenge:

Keeping plugins updated across ServiceNow environments can be difficult when teams rely on manual checks or scattered email notifications. To make this easier, I built a lightweight solution using simple OOTB fields in the Sys Store App table.

The Solution:

This script automatically checks plugin version history and identifies when a new update is available. When an update is detected, it creates an Agile story to review the changes, test in lower environments, and plan the upgrade—ensuring smoother release cycles and better governance.

✨ What This Solves

• No more manual plugin version checks

• Automatically identifies new plugin updates

• Creates Agile stories for review and testing

• Improves environment consistency and upgrade planning

📥 Download the Update Set

👉 https://developer.servicenow.com/connect.do#!/share/contents/6542711_plugin_update_script?t=PRODUCT_...

Demonstration Video :

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Regards, 

Srinija Amisthapur 

Rising Star 2025 

Certified Technical Architect